ANNUAL SUSTAINABILITY
REPORT
2021

GRI Content Index

GRI 102-5
GRI 101: FUNDAMENTALS 2016
GENERAL CONTENTS
GRI STANDARDS CONTENTS PAGE/URL OMISSIONS
ORGANIZATIONAL PROFILE
GRI 102 General Contents 2016 102-1 Organization name 27
102-2 Activities, brands, products and services 27
102-3 Headquarters location Rio de Janeiro (RJ) e São Paulo (SP)
102-4 Location of operations 31
102-5 Ownership and legal form 27
102-6 Markets served 31
102-7 Size of organization 7
102-8 Information about employees and other collaborators 123
102-9 Suppliers chain 154
102-10 Significant changes in the organization and its supply chain 64, 73, 78
102-11 Precautionary principle or approach 55
102-12 External Initiatives 9
102-13 Membership in association ANAHP (Associação Nacional de Hospitais Privados)
STRATEGY
102-14 Statement from the organization’s top executive 9
ETHICS AND INTEGRITY
102-16 Values, principles, standards and norms of behavior 25
GOVERNANCE
102-18 Governance structure 43
102-20 Responsibility for executive-level roles and functions for economic, environmental and social topics 46
102-23 Chairman of the highest governance body 46
102-25 Interest conflicts 51
STAKEHOLDER ENGAGEMENT
GRI 102 General Contents 2016 102-40 List of stakeholder groups 19
102-41 Collective bargaining agreements 142
102-42 Identifying and selecting stakeholders 19
102-43 Approach to stakeholder engagement 19
102-44 Key topics and concerns raised 21
REPORTING PRACTICE
102-45 Entities included in the consolidated financial statements Financial information (https://ri.rededorsaoluiz.com.br/)
102-46 Defining report content and topic Boundaries 19
102-47 List of material topics 21
102-48 Restatements of information There was not
102-49 Changes in reporting in 2021 we included in this index the theme 405-1 not informed in 2020
102-50 Reporting period 19
102-51 Date of most recent report May 2021
102-52 Reporting cycle 19
102-53 Contact point for questions regarding the report [email protected]
102-54 Claims of reporting in accordance with the GRI Standards 19
102-55 GRI content index 205
102-56 External assurance 217
MATERIAL TOPIC: ECONOMIC
GRI-103 Management Approach 2016 103-1 Explanation of the material topic and its Boundary 19
103-2 The management approach and its components 71
103-3 Evaluation of the management approach 71
GRI-201 Economic Performance 2016 201-1 Direct economic value generated and distributed 72
201-4 Financial assistance received by the government 178
GRI-203 Indirect Economic Impact 2016 203-1 Investments and services in infrastructure 78
203-2 Significant indirect economic impacts 73
MATERIAL TOPIC: INTEGRITY AND ANTI-CORRUPTION
GRI-103 Management Approach 2016 103-1 Explanation of the material topic and its Boundary 19
103-2 The management approach and its components 50
103-3 Evaluation of the management approach 50
GRI-202 Fighting Corruption 2016 205-2 Communication and training on anti-corruption policies and procedures 50
205-3 Confirmed cases of corruption and actions taken 50
MATERIAL TOPIC: ENERGY
GRI-103 Management Approach 2016 103-1 Explanation of the material topic and its Boundary 19
103-2 The management approach and its components 189
103-3 Evaluation of the management approach 189
GRI-302 Energy 2016 302-1 Energy consumption within the organization 190
302-3 Reduction of energy consumption 190
MATERIAL TOPIC: WATER
GRI-103 Management Approach 2016 103-1 Explanation of the material topic and its Boundary 19
103-2 The management approach and its components 197
103-3 Evaluation of the management approach 197
GRI-303 Water and Effluents 2018 303-4 Water disposal 198
303-5 Water consumption 198
MATERIAL TOPIC: CLIMATE CHANGE
GRI-103 Management Approach 2016 103-1 Explanation of the material topic and its Boundary 19
103-2 The management approach and its components 195
103-3 Evaluation of the management approach 195
GRI-305 Emissions 2016 305-1 Direct (Scope 1) GHG emissions 196
305-2 Energy indirect (Scope 2) GHG emissions 196
305-3 Other indirect (Scope 3) GHG emissions 196
305-4 GHG emissions intensity 196
MATERIAL TOPIC: WASTE
GRI-103 Management Approach 2016 103-1 Explanation of the material topic and its Boundary 19
103-2 The management approach and its components 200
103-3 Evaluation of the management approach 200
GRI-306 Waste 2020 306-2 Management of significant waste-related impacts 200
306-3 Waste generated 201
306-4 Waste diverted from disposal 201
306-5 Waste directed to disposal 201
MATERIAL TOPIC: ATTRACTION AND RETENTION
GRI-401 Employment 2016 103-1 Explanation of the material topic and its Boundary 19
103-2 The management approach and its components 129
103-3 Evaluation of the management approach 129
GRI-401 Employment 2016 401-1 New employee hires and employee turnover 130
MATERIAL TOPIC: HEALTH AND SAFETY AT WORK
GRI-103 Management Approach 2016 103-1 Explanation of the material topic and its Boundary 19
103-2 The management approach and its components 137
103-3 Evaluation of the management approach 137
GRI-403 Occupational health and safety 2018 403-1 Hazard identification, risk assessment and incident investigation 137
403-4 Worker participation, consultation and communication on occupational health and safety issues 142
403-6 Promotion of worker's health 141
403-7 Prevention and mitigation of occupational health and safety impacts directly linked to business relationships 138
403-9 Accidents at work 141
MATERIAL TOPIC: TRAINING
GRI-103 Management Approach 2016 103-1 Explanation of the material topic and its Boundary 19
103-2 The management approach and its components 117
103-3 Evaluation of the management approach 117
GRI-404 Training and Education 2016 404-1 Average hours of training per year per employee 120
404-3 Percentage of employees receiving regular performance and career development assessments 115
MATERIAL TOPIC: DIVERSITY
GRI-103 Management Approach 2016 103-1 Explanation of the material topic and its Boundary 19
103-2 The management approach and its components 133
103-3 Evaluation of the management approach 133
GRI-405 Diversity and Equal Opportunities 2016 405-1 Diversity in governance bodies and employees 134
405-2 Ratio of basic salary and remuneration of women to men 136
MATERIAL TOPIC: IMPACTS ON LOCAL COMMUNITIES
GRI-103 Management Approach 2016 103-1 Explanation of the material topic and its Boundary 19
103-2 The management approach and its components 169
103-3 Evaluation of the management approach 169
GRI-413 Local Communities 2016 413-1 Operations with local community engagement, impact assessments and development programs 173
SECURITY PRACTICES
GRI-103 Management Approach 2016 103-2 Explanation of the material topic and its Boundary 153
103-3 Evaluation of the management approach 153
GRI-410 Safety Practices 2016 410-1 Security personnel trained in human rights policies or procedures 153
HUMAN RIGHTS ASSESSMENT
GRI-103 Management Approach 2016 103-2 The management approach and its components 153
103-3 Evaluation of the management approach 153
412-2 Training employees in human rights policies or procedures 153
MATERIAL TOPIC: INNOVATION
GRI-103 Management Approach 2016 103-1 Explanation of the material topic and its Boundary 19
103-2 The management approach and its components 100
103-3 Evaluation of the management approach 100
Number of mapped partners 101
MATERIAL TOPIC: RESEARCH AND TEACHING
GRI-103 Management Approach 2016 103-1 Explanation of the material topic and its Boundary 19
103-2 The management approach and its components 97
103-3 Evaluation of the management approach 97
Teaching (Number of students and Master's / Doctoral / Medical Residency courses) 99
Research (areas of research, works and articles published) 99
MATERIAL TOPIC: HEALTH PROMOTION AND DISEASE PREVENTION
GRI-103 Management Approach 2016 103-1 Explanation of the material topic and its Boundary 19
103-2 The management approach and its components 144
103-3 Evaluation of the management approach 144
Health promotion and disease prevention actions in the year 144
MATERIAL TOPIC: SOCIAL RESPONSIBILITY
GRI-103 Management Approach 2016 103-1 Explanation of the material topic and its Boundary 119
103-2 The management approach and its components 169
103-3 Evaluation of the management approach 169
Sponsorships (Values and Projects) 172
COVID projects 163
MATERIAL TOPIC: PATIENT EXPERIENCE
GRI-103 Management Approach 2016 103-1 Explanation of the material topic and its Boundary 19
103-2 The management approach and its components 107
103-3 Evaluation of the management approach 107
Customer satisfaction index 151
  Quality Indicators 107

Health Care Delivery

RDSL MATERIAL TOPIC SASB TOPIC SASB CODE ACCOUNTING METRIC PAGE
Integrity and Anti-Corruption Patient Privacy HC-DY-230a.2 Description of policies and practices to secure customers’ protected health information (PHI) records and other personally identifiable information (PII). 59
HC-DY-230a.3 Number of data breaches. 59
HC-DY-230a.4 Total amount of monetary losses as a result of legal proceedings associated with data security and privacy. 59
Energy Energy Management HC-DY-130a.1 Total energy consumed. 189
Percentage grid electricity. 189
Percentage renewable. 189
Waste Waste Management HC-DY-150a.1 Total amount of medical waste. 200
Percentage incinerated. 200
Percentage recycled or treated. 200
Percentage landfilled. 200
Climate Change Climate Change Impacts on Human Health & Infrastructure HC-DY-450a.1 Description of policies and practices to address: (1) the physical risks due to na increased frequency and intensity of extreme weather events and (2) changes in the morbidity and mortality rates of illnesses and diseases, associated with climate change. 195
Development & Retention Employee Recruitment, Development & Retention HC-DY-330a.1 Turnover rate for non-physician health care practitioners. 132
Turnover rate for all other employees. 132
Occupational Health and Safety Quality of Care & Patient Satisfaction HC-DY-320a.1 Total recordable incident rate (TRIR). 141
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